Lesson 9 of 12 · About 4 minutes
Sign a lost device out of your account
Learn the concept.
A device can stay signed in after the original login. Learn to review those sessions and remove access from a device you no longer control.
End the lost laptop’s session
Watch Leo remove a lost device’s access while keeping his current phone signed in.
Optional. Captions are shown in the video. Use full screen for a closer look. Illustrative screens; your service may look different.
Read the transcript and visual description
Leo: Is my lost laptop still signed in?
Sam: Check your active sessions. Sign that device out.
Leo: Signed out. My current phone stays connected.
On screen: An account lists a lost laptop and a current phone. Leo selects Sign out for the laptop. Its status changes to Signed out; the phone remains active. A note explains that signing out does not erase local files.
Animated characters with synthetic voices.
End the session, then check
Follow the decision from the situation to the result.
- Before
Lost laptop: active. Current phone: active.
- Action
Sign out the lost laptop’s account sessions.
- After
Verify the sign-out. Handle local files and device security separately.
Read the visualYou have changed a password after losing a laptop. What should you check next?
Password changes and session revocation are related but provider-specific. Check the session list and remove remaining access.
Find the account’s session controls
From a trusted device, open the service’s known address and its security or device settings. Look for active sessions or signed-in devices. Names and controls vary by provider.
Remove the access you no longer trust
Sign out the lost device’s sessions and check the resulting status. A device may have several sessions. If a password might be exposed, change it too; do not assume every service ends every session after a password change.
Understand what sign-out does
Revoking a session stops that session’s future authorized requests. It does not erase downloaded files or replace a device lock or approved remote-wipe process. Report a lost work device to your organization’s support team.
Put it in context
Leo’s account lists a current phone and a lost laptop. He signs out the laptop’s sessions, verifies the result, and keeps his current phone connected. A nearby city in the activity list alone would not prove an intruder was there; location and activity times need context.
Make a decision.
Use what you just learned. A correct answer lets you save this lesson to your progress.
Take this with you.
Review active sessions, remove access you no longer control, and verify the result. Sign-out is not a device wipe.
Next lesson: Caller ID can lie